Process Change Lead

Location: Sofia
Company: NIK

NIK is a group of companies dedicated to innovation and advancement in agriculture. We bring agriculture into the digital age through cutting-edge technology and care for the environment.

Every day at NIK is an opportunity to celebrate meaningful achievements and make a real difference in the lives of Bulgarian farmers.

We are a place where initiative is rewarded and new ideas are encouraged. At NIK, dedication and passion can lead to truly exceptional projects. Get ready to be part of a team that changes the rules of the farming game.

We are looking for a Process Change Lead to join our team in Sofia.

About the Role

We are looking for a structured, analytical, and proactive professional to help us design, improve, and govern our business processes.

If you enjoy turning complexity into clarity and driving real operational impact, this role is for you.

The position combines technical precision, logical thinking, and cross-team communication. You will be part of our transformation journey, helping us standardize and scale our key processes across countries and functions.

Key Responsibilities

• Design and maintain process governance frameworks that ensure ownership, alignment, and accountability across all teams;
• Model, document, and optimize business processes using standardized methodologies and tools;
• Maintain the company’s process inventory and lifecycle, keeping documentation and RACI matrices up to date and easily accessible;
• Define and track KPIs for key processes to ensure visibility, performance management, and transparency;
• Drive continuous improvement and change enablement initiatives as part of our organizational transformation;
• Collaborate cross-functionally with Operations, IT, and Management to ensure process alignment, communication, and tangible results.

What We’re Looking For

• Strong understanding of process management, measurement, and governance;
• Proactive and results-driven professional with excellent analytical and problem-solving skills;
• Experience with standardized process modeling tools such as Signavio, ARIS, Miro, or Celonis is an advantage;
• Knowledge or certification in Lean Six Sigma, PMP, or another related methodology is an advantage;
• Can-do spirit;
• Curious, improvement-minded, and diplomatic approach to managing stakeholders and change;
• Familiarity with ERP systems and data analytics is an advantage.

What We Offer

• Real impact through process improvement and governance initiatives;
• Structured onboarding and continuous skills development program;
• Opportunities for training and certifications, including Lean Six Sigma, Process Mining, Prosci, and others;
• Individual coaching program for career development;
• Access to specialized training and professional events;
• Competitive remuneration package;
• Supplementary health insurance;
• Co-financed Multisport card;
• Public transport card;
• Flexible working hours, Monday to Friday, with the option to choose start and end times;
• Extra day off on your birthday;
• Opportunity for remote work — 4 days per month;
• One-time allowance of 500 EUR upon the birth of a child;
• Paid internal referral program;
• A culture that values clarity, structure, and action;
• Hybrid flexibility built on trust and a collaborative environment.

Apply Now

If this sounds like you, send us your CV and a short motivation note.

Let’s build smarter, stronger processes — together.

All personal data provided will be treated as strictly confidential in line with the Personal Data Protection Act and will be used solely for the purposes of this recruitment process.

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